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FAQ's
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Can I get a two-tiered cake?Yes, we can handle a two-tiered cake. Please contact Amy for more information, Amy@cupprimo.com.
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How much lead time do I need to order cupcakes or a cake?We bake everything fresh each morning! We never sell day-old product. You only need to order anything the day before. Orders for cakes will usually be ready by 10:30am and orders for cupcakes can be ready as early as 8am.
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Can you help me set up a cupcake display?We sure can! We can deliver and set up the cupcakes for weddings, parties and corporate events. If you would like to get a quote on set-up options, please contact Amy, Amy@cupprimo.com.
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Are you a certified Gluten Free and Vegan bakery?Great question. We are NOT a certified Gluten Free or Vegan bakery. If you have life-threatening allergies, please look for a facility that ONLY produces products for your specific eating needs. We use the same kitchen for all our different dietary options.
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Should I refrigerate the cupcakes or cakes?No. The cupcakes and cakes will stay fresh for 2-3 days on the counter at room temperature. Refrigerating the product will dry it out.
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Do you deliver?We sure do! Not only do we have staff delivery drivers, we also partner with Runner City for deliveries. Give us a call for a delivery quote.
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Can my order be changed once it has been placed?Of course. You can make any changes to your order up until the day of baking. Just call the store to make changes.
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Can I cancel an order that hasn’t been baked?Yes, you may cancel an order up until the day it is baked. Just call the store to cancel or get a refund.
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Does Cupprimo offer drinks?We are a full coffee house! We offer wonderful drip coffee, fresh cold brew, Nitro and a complete array of espresso drinks. We also offer iced tea, a wide selection of hot tea, Italian sodas, water and delicious smoothies.
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Do you sell any merchandise?Yes! We have t-shirts, mugs, sweatshirts in the winter, stickers and Cupprimo children’s books.
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Should I call the store to place an order or use the online form?Great question! If you have a straightforward order, using the online form is the easiest. If you have a special request or a unique ask, call us at 512-335-7746.
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What dietary options does Cupprimo offer?For our cupcakes and cakes, we offer traditional, Gluten Free, Vegan and Vegan/Gluten Free options. We also offer Veggie quiches on order.
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How many people do your cakes usually serve?Our 6” round, two-layered cakes usually serve 8-12 folks. Our 8” round, two-layered cakes usually serve 12-18 folks depending on the slices.
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What payments do you accept?We try to be as flexible as possible on payment types. We accept all major credit cards, cash, Apple Pay, and Venmo.
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Is there seating at Cupprimo?Yes, we’ve expanded both our indoor and outdoor seating including some comfy chair and bar stools.
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Does Cupprimo have any savory breakfast options in the morning?We sure do! We bake fresh mini quiche each morning. It is stuffed with cheese, ham, bacon, eggs and chives. If you order a day in advance, we can also bake veggie quiche. Full size quiche is available for advance orders.
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Are you open on Sundays?Yes, we are open 7 days a week. Our hours are Monday-Saturday 7am-9pm and Sunday 8am-4pm.
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